Terms & Conditions for 368bd

1 Introduction

These Terms & Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "you") and 368bd ("Company", "we", "us", "our"), the operator of the online betting and gaming platform accessible at 368bd.io ("Platform", "Service"). By creating an account, logging in, depositing funds, placing a bet, or otherwise using any feature of the 368bd platform, you confirm that you have read, understood, and agree to be fully bound by these Terms in their entirety.

These Terms apply to all products and services offered through 368bd, including but not limited to: cricket sports betting, live casino games, slot machine games, King of Fishing, Jackpot Bingo, and all payment and account management functions. If you do not agree with any part of these Terms, you must immediately cease using the 368bd platform and close your account.

These Terms must be read in conjunction with the 368bd Privacy Policy, the Responsible Gaming Policy, and any specific product rules, bonus terms, or promotional conditions published on the platform at the time of each relevant offer or activity. In the event of any conflict between these Terms and any product-specific rules, these Terms shall take precedence unless expressly stated otherwise.

2 Eligibility & Registration

2.1 Age Requirement

Access to and use of the 368bd platform is strictly limited to individuals who are at least 21 years of age. 368bd enforces this age restriction rigorously. By registering an account, you represent and warrant that you are 21 years of age or older. 368bd reserves the right to request documentary proof of age at any time and to suspend or permanently close any account where the age requirement is not verifiably satisfied.

2.2 One Account Per Person

Each individual is permitted to hold one and only one registered account on the 368bd platform. The following are strictly prohibited and will result in immediate account closure and forfeiture of all balances:

• Opening more than one account using the same or different personal details
• Using an account registered in another person's name
• Allowing any other person to access or use your 368bd account
• Registering on behalf of another person

2.3 Accurate Registration Information

You are required to provide complete, accurate, and truthful information during the registration process, including your full legal name, date of birth, address, and valid contact details. You are responsible for keeping this information current. Providing false, misleading, or incomplete registration information constitutes a material breach of these Terms and may result in account suspension and forfeiture of funds.

2.4 Identity Verification (KYC)

368bd reserves the right to require identity verification ("Know Your Customer" or "KYC") at any stage of the account lifecycle, including at registration, before processing a withdrawal, or when suspicious activity is detected. You may be asked to provide one or more of the following documents:

• National Identity Card (NID) issued by the Bangladesh Election Commission
• Valid passport or driving licence
• Proof of address (utility bill, bank statement, or government correspondence dated within 90 days)
• Proof of ownership of the payment method used for deposits (e.g., bKash account registered in your name)

Failure to provide requested verification documents within a reasonable period will result in temporary restriction of account functionality, including the suspension of withdrawal processing, until verification is satisfactorily completed.

2.5 Geographic Restrictions

The 368bd platform is operated primarily for players based in Bangladesh. You are solely responsible for ensuring that your use of the platform complies with the laws applicable in your jurisdiction. 368bd makes no representation that the services offered are appropriate or available for use in any particular location outside its intended service area.

3 Account Security

3.1 Password & Credentials

You are responsible for maintaining the confidentiality of your 368bd login credentials, including your username, password, and any two-factor authentication codes. You must not share your login details with any other person under any circumstances. 368bd will never contact you by any channel — including live chat, email, or phone — to request your password or full payment credentials. Any communication purporting to be from 368bd that requests such information should be treated as fraudulent and reported to the support team immediately.

3.2 Unauthorised Access

You must notify 368bd immediately at [email protected] if you believe your account has been accessed without your authorisation or if your login credentials have been compromised. Until we receive such notification and take appropriate action, you remain responsible for all activity that occurs on your account, including bets placed and withdrawals initiated.

3.3 Account Monitoring

368bd employs continuous automated and manual monitoring of account activity to detect unusual patterns, potential fraud, and unauthorised access attempts. Where suspicious activity is identified, 368bd reserves the right to temporarily freeze the affected account, require additional identity verification, and report the activity to relevant authorities where legally required to do so.

4 Deposits & Withdrawals

4.1 Accepted Payment Methods

368bd accepts deposits and processes withdrawals through the following payment methods: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank transfer, City Bank transfer, BRAC Bank transfer, Islami Bank transfer, and Sonali Bank transfer. The availability of specific payment methods may vary from time to time. 368bd reserves the right to add or remove payment method options without prior notice.

4.2 Minimum Transaction Amounts

• Minimum deposit: ৳200
• Minimum withdrawal: ৳500
• Maximum deposit and withdrawal limits may apply and will be communicated within the account portal.

4.3 Own-Account Payments Only

All deposits to your 368bd account must be made from a payment account, card, or mobile wallet that is registered in your own name. Deposits made from third-party accounts will be returned to the source account. A processing fee may be deducted from returned funds to cover transaction costs incurred by 368bd. Any attempt to deposit via a third-party account with the intent to obscure the source of funds may be treated as a potential violation of applicable anti-money-laundering obligations.

4.4 Withdrawal Processing Times

Withdrawal requests submitted via bKash or Nagad are typically processed within 15 to 30 minutes of approval. Bank transfer withdrawals may take between 1 and 3 business days depending on the receiving bank's processing schedule. All withdrawal requests are subject to identity verification and fraud screening prior to release of funds.

4.5 Fees

368bd does not charge processing fees on deposits or withdrawals made through supported Bangladeshi payment methods under normal circumstances. However, third-party payment providers may apply their own transaction fees, for which 368bd accepts no responsibility. 368bd reserves the right to introduce or amend fee structures with reasonable prior notice to affected players.

4.6 Currency

All balances, bets, deposits, and withdrawals on the 368bd platform are denominated in Bangladeshi Taka (BDT, ৳). 368bd does not accept deposits or process withdrawals in foreign currencies through standard account channels.

5 Betting & Gaming Rules

5.1 General Betting Rules

All bets placed on the 368bd platform are subject to the specific rules applicable to each sport, market, or game type. It is your responsibility to read and understand the applicable rules before placing any bet. By confirming a bet, you acknowledge that you have reviewed and accepted all applicable terms, odds, and conditions at the time the bet was placed.

5.2 Bet Confirmation

A bet is only accepted and binding once you have received a confirmation notification within the 368bd platform interface showing a unique bet reference number. Bets that do not generate a confirmation should be treated as void. 368bd is not responsible for bets that fail to register due to connectivity issues, device failures, or technical interruptions on the player's side.

5.3 Errors & Obvious Mistakes

368bd reserves the right to void any bet that was accepted due to a manifest error in odds, pricing, or market data — including but not limited to situations where odds were clearly incorrect due to a system error, data feed failure, or human mistake. In such cases, stakes will be returned to the player's account balance. 368bd will use reasonable endeavours to identify and rectify such errors promptly.

5.4 Live Betting

Live in-play betting on cricket and other sports is subject to the possibility of brief delays between real-world events and the update of odds or market status on the platform. 368bd reserves the right to suspend or close markets at any time, including retrospectively voiding bets where the outcome of an event was known at the time the bet was placed but not yet reflected in the platform's data feeds.

5.5 Casino & Game Rules

All casino games offered through the 368bd Casino — including live dealer tables, slot machines, Jackpot Bingo, and King of Fishing — are governed by the specific rules of each game as displayed within the game interface. RNG-based games are independently certified for randomness and fairness. Live casino tables operate under the rules communicated by the game host and the relevant game provider (Evolution Gaming, Ezugi, Pragmatic Play Live).

6 Bonuses & Promotions

6.1 General Bonus Terms

All promotional bonuses, free bet credits, cashback offers, and other incentives offered by 368bd are subject to the specific terms published with each promotion, including wagering requirements, minimum odds restrictions, eligible games, time limits, and maximum withdrawal amounts. Players are advised to read the full terms of any promotion before claiming it.

6.2 Wagering Requirements

Unless otherwise stated in the specific promotion terms, bonus funds must be wagered a minimum number of times before they or any associated winnings can be withdrawn. Wagering requirements vary by promotion type and will be clearly communicated within the relevant offer. Bets placed at odds below any specified minimum threshold, or on games excluded from wagering contributions, will not count toward satisfying wagering requirements.

6.3 Bonus Abuse

368bd employs active monitoring to detect bonus abuse. The following activities constitute bonus abuse and will result in the voiding of all bonus credits and any winnings derived from them, as well as potential account suspension:

• Using multiple accounts to claim the same promotion more than once
• Placing low-risk offsetting bets to artificially satisfy wagering requirements
• Coordinating with other players to exploit bonus structures
• Using automated software to manage bonus wagering

6.4 Promotional Changes

368bd reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice. Players who have already claimed a promotion will not be retroactively affected by changes made after the claim date, subject to the detection of bonus abuse as described above.

7 Prohibited Conduct

The following activities are strictly prohibited on the 368bd platform and will result in immediate account suspension, forfeiture of all balances, and where applicable, reporting to relevant law enforcement authorities:

• Providing false, inaccurate, or misleading registration or verification information
• Accessing or attempting to access another player's account without authorisation
• Using automated betting software, bots, scripts, or artificial intelligence tools to place bets or interact with the platform
• Exploiting software bugs, glitches, or technical errors to gain an unfair advantage
• Engaging in, facilitating, or attempting match-fixing, spot-fixing, or any form of sports corruption
• Colluding with other players in live casino games or poker-style games
• Using the platform for money laundering, terrorist financing, or any other criminal purpose
• Engaging in chargebacks or payment reversals in bad faith after receiving winnings
• Threatening, harassing, or abusing 368bd support staff or other players
• Attempting to circumvent any geographic restriction or identity verification requirement through technical means

8 Intellectual Property

All content on the 368bd platform — including but not limited to the brand name, logo, website design, graphics, text, game interfaces, software, and data feeds — is the proprietary property of 368bd or its content licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal, non-commercial betting and gaming purposes.

You may not copy, reproduce, distribute, publish, modify, create derivative works from, or commercially exploit any content from the 368bd platform without the prior written consent of 368bd. Unauthorised use of 368bd's intellectual property may result in legal action.

9 Privacy & Data Protection

The collection, storage, and use of your personal data by 368bd is governed by the 368bd Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. Your personal data will be used for account management, identity verification, fraud prevention, regulatory compliance, and the provision of customer support services.

368bd will not sell your personal data to third parties for marketing purposes. Where data is shared with third-party service providers (such as payment processors, game providers, and identity verification services), it is shared under contractual data protection obligations consistent with the applicable privacy standards.

For full details of how your data is collected, used, stored, and your rights in relation to that data, please read the 368bd Privacy Policy.

10 Responsible Gaming

368bd is committed to promoting responsible gaming across its entire player base. The platform provides a range of tools to help players manage their gaming activity responsibly. These tools are available to all registered players at no charge and can be activated by contacting the support team at [email protected].

10.1 Available Responsible Gaming Tools

• Deposit Limits: Set daily, weekly, or monthly deposit caps to control your spending.
• Session Time Reminders: Receive notifications after a specified duration of continuous play.
• Cooling-Off Period: Temporarily suspend your account for a set period (minimum 24 hours, maximum 6 weeks).
• Self-Exclusion: Permanently or indefinitely close your account and request exclusion from all 368bd marketing communications.
• Reality Checks: Regular on-screen reminders of total time and money spent during a session.

10.2 Age Verification & Minors

368bd enforces a strict 21+ age requirement for all users. If you suspect that a minor is accessing the 368bd platform using your account or device, you must contact the support team immediately. 368bd strongly recommends the use of parental control software on shared devices.

For further information on responsible gaming at 368bd, please visit the Responsible Gaming page.

11 Limitation of Liability

To the fullest extent permitted by applicable law, 368bd shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the 368bd platform, including but not limited to:

• Loss of profits, revenue, data, or goodwill
• Losses arising from platform downtime, technical errors, or connectivity interruptions
• Losses resulting from unauthorised access to your account where you failed to take reasonable security precautions
• Losses resulting from your reliance on information, odds, or data displayed on the platform that contained errors
• Indirect losses caused by the actions of third-party game providers or payment processors

Nothing in these Terms limits 368bd's liability for fraud, gross negligence, or any liability that cannot be excluded or limited under applicable law. The 368bd platform is provided on an "as is" and "as available" basis without warranties of any kind, express or implied, except as required by law.

12 Termination & Account Closure

12.1 Closure by Player

You may request the closure of your 368bd account at any time by contacting the support team. Upon receipt of your closure request, 368bd will process any outstanding verified withdrawal to your registered payment method and close the account. If a self-exclusion request is made, the account will be permanently closed and you will be unable to re-register during the self-exclusion period.

12.2 Closure by 368bd

368bd reserves the right to suspend, restrict, or permanently close any account at its sole discretion, including in circumstances where:

• The player has breached any provision of these Terms
• Fraudulent activity, bonus abuse, or prohibited conduct has been detected
• The player has failed to complete required identity verification within a reasonable period
• The player is found to be under 21 years of age
• Continued operation of the account poses a risk of harm to the player or third parties
• Legal or regulatory obligations require account closure

Where an account is closed by 368bd due to a breach of these Terms, any balance remaining in the account — including deposits, winnings, and bonus credits — may be forfeited depending on the severity of the breach and the specific circumstances.

13 Amendments to These Terms

368bd reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, 368bd will provide reasonable notice to registered players via email or an in-platform notification. Continued use of the platform following the publication of updated Terms constitutes your acceptance of those changes. If you do not agree with any amendment to the Terms, you must cease using the platform and may request account closure prior to the effective date of the changes.

The most current version of these Terms will always be accessible at the Terms & Conditions page of the 368bd website. The "Last Updated" date at the top of this document indicates when the current version was published.

14 Governing Law & Dispute Resolution

These Terms & Conditions and any dispute or claim arising in connection with them shall be governed by and construed in accordance with applicable law. 368bd endeavours to resolve all player disputes fairly and promptly through direct communication. If you have a complaint relating to the 368bd service, you should first contact the support team at [email protected], providing a clear description of the issue and any relevant evidence.

368bd will acknowledge your complaint within 48 hours and aim to provide a full response within 10 business days. Where a complaint cannot be resolved through direct communication, both parties agree to attempt resolution through good-faith mediation before pursuing any formal legal proceedings.

These Terms do not affect any statutory rights you may have under applicable consumer protection legislation.

15 Contact Us

If you have any questions, concerns, or requests relating to these Terms & Conditions, or if you need assistance with your 368bd account, please contact the support team using the details below. Our English-language support team is available 24 hours a day, 7 days a week.

For responsible gaming concerns specifically, please visit the Responsible Gaming page for dedicated guidance and self-help tools, or contact our support team directly to request account restrictions at any time.